Description
It is an expectation of every employee of Goodwill Industries of East Texas, Inc. to adhere to the Mission, Vision, and Values that we have established and have made a commitment to practice. They are our driving force and are the established guidelines that we choose to operate by.
MISSION:
We are dedicated to providing skills training and vocational opportunities for people with
barriers to employment.
VISION:
Goodwill improves lives in the East Texas communities we serve by providing opportunities for economic independence through work.
VALUES:
Second Chances
- We believe that everyone deserves a second chance to change their lives.
Service
- We believe that we are here to serve our community, our customers, donors, consumers, and each other.
Stewardship
- We believe in protecting our assets, which includes our employees, donations, and
- finances.
Inclusion
- We believe that all people can contribute and add value in our society.
Opportunity
- We believeeveryone deserves a chance to succeed, and to fulfil their dreams and goals.
Loyalty
- We believe in being present and consistent.
Friendliness
- We believe in spreading joy by sharing kind words and warm smiles.
Summary:
This position is responsible for the overall production and selling of goods in our retail stores.
Essential Duties and Responsibilities include the following.
- Educate customers and the community about the mission and vision of the organization.
- Demonstrate our core values through actions and words.
- Meet donors with exceptional customer service, unload donations and safely place them in designated areas.
- Sort, price, hang and tag or otherwise process donations as directed.
- Place merchandise in appropriate categories on the sales floor.
- Assist customers at the register in making their final purchase by accepting cash, credit or debit and offering accurate change back when needed. Request customers to Round Up.
- Keep the sales floor, processing area, bathrooms and breakroom clean and safe.
- Maintain quality, quantity, rotation and cleanliness.
- Work a rotating schedule without conflict, including evenings and weekends. Clock in and out at appropriate times and allow a 1-hour prior notice of absence.
- Follow safety policy and procedures at all times. Report to manager immediately any safety concerns.
- The employee must frequently lift and/or move up to 50 pounds.
- Any and all other duties as assigned.
Supervisory Responsibilities This position does not have supervisory responsibilities.
Competencies Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High School diploma or GED.
NOTE: Please ensure you have proof of your high school diploma or GED certification when you start working at GIET. If you don't have this documentation, please inform the HR office to confirm your enrollment in GED courses within two weeks. After letting HR know, you have one year from your start date to complete the courses and submit a copy of your certificate to this office. All Goodwill employees are allowed to attend these courses during work hours.
Language Skills Ability to effectively present information and respond to questions from groups of managers, consumers, customers, and the general public.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills Basic computer skills and knowledge of operating a POS system.
Other Skills and Abilities Bilingual skills a plus.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.
The foregoing has been reviewed with the employee and he/she is in agreement.