Buckner Retirement Services - 2201 Horseshoe Lane - Responsibilities: Coordinate hospitality service activities including resident communications, guest reception, event planning, and problem solving for resident and guest needs or concerns; Establish and maintain organized communications and reference systems at concierge desk; Serve as liaison with new residents upon move-in and resolve concerns with appropriate follow-up; Assist residents and associates with maintenance work orders and follow up on resolutions; Lead resident welcoming and provide social support to new residents